How do I select a contractor?
In selecting a heating and air conditioning contractor, ask the following questions:
Do they employ certified, factory-trained technicians?
Air Around the Clock has over 150 employees. These include certified, factory-trained sales and management personnel, as well as technicians. Their technicians are not only factory-trained and NATE certified, but they also receive ongoing training and certifications — a Minimum of 40 hours per year in-house and factory. They use state-of-the-art tools and testing equipment, including Freon recovery equipment to protect the environment. Their fleet of over 85 radio-dispATChed trucks enables their technicians to provide you with timely, professional service.
Are they insured?
Air Around the Clock’s technicians are fully insured, and covered by Workman’s Compensation.
Do they handle several reputable manufacturers?
Air Around the Clock carries the most reliable products of several reputable manufacturers to provide you with lasting quality.
Do they have in-stock inventory
Air Around the Clock has over half a million dollars in parts and equipment on hand. Their trucks are also well stocked with the most needed parts so that the technician has them right at hand on the job site.
Are they a full service contractor
Air Around the Clock is a full service contractor with complete service departments and installation departments, including duct cleaning.
Are they fully licensed to do all of the work themselves?
Air Around the Clock is registered with the State Board of Contractors in Florida. They are fully licensed to do complete service and installation throughout the state.
Are they competitively priced, with written estimates up front?
Air Around the Clock offers competitive pricing and written estimates using flat rate service pricing to ensure no surprises when installing or servicing their customer’s equipment. They also offer many different financing plans.
Do they offer emergency service?
Air Around the Clock’s phones are answered 24 hours a day, 365 days per year. We provide every service to all of our customers.
Do they offer service agreements?
Air Around the Clock knows that homeowners have many concerns and activities in their lives. Their mission is to design, install and service heating and cooling systems in a way that provides homeowners with worry-free comfort. ATC has a maintenance agreement that offers free service calls and two complete checkups a year.
Are they technologically up-to-date?
Air Around the Clock is fully up-to-date technologically. They have a new website where you can schedule a service or sales call. They are computer automated to design the proper sizing of your air distribution system and equipment. Also, complete, comprehensive records are kept on every service call, providing instant employee access to your equipment’s history. All employees are linked via their own extensive network for rapid sharing of information concerning your equipment when it is needed. Their technicians and sales representatives are in constant communication with the office via cellular phone/radio systems. No expense has been spared to provide you with the best, most timely and knowledgeable service possible.
Can they service both residential and commercial needs?
Air Around the Clock offers commercial services for business through their commercial division. So they can service all business and residential comfort needs. Air Around the Clock is large enough to serve you, yet small enough to know you.
Where can I get information about financing programs?
Air Around the Clock has several financing programs available. For more information, please call our office or fill out this sales request form to schedule a sales call.
What is the average life expectancy of equipment?
Most systems have a lifetime of 12 years or less. As your equipment gets older, its efficiency can decrease dramatically. You may notice that it gets noisier and needs repairs more often. If your system is over five years old, you should have a heating and cooling contractor check your system for maintenance or replacement.
Should I have my ducts cleaned?
Yes. Mold, mildew, pet hair, skin flakes, smoke film, dander, dust mites, dirt, pollen, and even bacteria take up residence in your air ducts. With each breath you take you inhale these contaminants. Dirty air ducts can not only make you sick or raise your utility bills, but they can also reduce your air flow and cause premature failure of your expensive heating and cooling system.
Why should I purchase a service agreement?
Proper care of your equipment can save you real dollars on your utility bills. Some air conditioning and heating problems can double operating costs without reducing comfort. Just 100th of an inch of dirt or film on an evaporator coil can reduce cooling and heating efficiency by 5%. All leading manufacturers recommend regular maintenance to maintain peak performance. A service agreement will give you the piece of mind that your system is operating at optimum efficiency and performance. To get a detailed list of all Air Around the Clock’s service agreements and what they include, click here.
Should I replace or repair my equipment?
There are five main questions that need to be considered when deciding to either replace or repair your heating and cooling system:
How old is your system?
If your system is more than ten years old, it may be wiser to invest in new, higher-efficiency equipment, which could cut your energy costs by up to 40%. What is the efficiency level of your current indoor weather system? Unfortunately, replacing parts of your old system will not improve the efficiency. If the energy savings of using a higher-efficiency system will cover all or part of the cost of investing in new equipment, you should seriously consider replacement of the old system.
What is the overall condition of your system?
If your system is in solid condition, it could be wiser to simply repair it. But if your system breaks down often, you should consider replacing it.
How often is your system operating?
If your system has been used extensively, it may be time to replace it.
Are you planning to move soon?
If you are moving in the next year or two and believe investing in a new indoor weather system will improve the value of your home, you should consider making the investment. If you plan to live in your current residence for many more years, it may also be wise to go ahead and invest in your future comfort.